Customer Care Executive

Campusmarg Innovative Tech Services Llp has an opening for a Customer Care Executive based in Begumpet, Hyderabad. No experience? You can still apply. 30 candidates will be hired for this role. Salary is up to ₹22,000/month.

Employer’s description

Position: Customer Care Executiveprocess: Voice Process (Inbound/Outbound)Location. Hyderabadqualification: 12Th Pass / Any Degreeexperience: Freshers & Experienced Can Applysalary 1.57 Lpa - 2.50 Lpa18 Age Limit: 18-30 Yearsshift: Rotational (With Weekly Off)Languages: English +Telugu/Hindi. Type : Inbound | Languages : Telugu, Kannada, Hindi, English

Compensation

You will be paid ₹15,000 – ₹22,000 per month.

What we are looking for

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of English, Hindi, Inbound, Kannada and Telugu
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Telugu, Kannada, Hindi, English
• You are customer-first and patient

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.

Job details

• Location: Begumpet, Hyderabad, Telangana
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time

Ready to start? Upload your resume and apply to Campusmarg Innovative Tech Services Llp today.