Customer Care Executive

Campusmarg Innovative Tech Services Llp wants to bring on a Customer Care Executive for its Ranigunj, Hyderabad team. Freshers can apply. 30 candidates will be hired for this role. The pay goes up to ₹15,000/month.

In the employer’s words

Customer Support Executives To Handle Customer Queries, Provide Accurate Information, Resolve Issues, And Ensure A Good Customer Experience. Type : Inbound, Outbound, Domestic | Languages : Kannada, Telugu, Hindi, English

Candidate profile

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Outbound, Telugu
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Kannada, Telugu, Hindi, English
• Someone calm under pressure and patient

What you get

You will be paid ₹12,000 – ₹15,000 per month.

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Ranigunj, Hyderabad, Telangana
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Campusmarg Innovative Tech Services Llp.