Customer Care Executive

A new Customer Care Executive role is open at Campusmarg Innovative Tech Services Llp, Hi Tech City, Hyderabad. Freshers can apply. There are 30 open positions. Salary is up to ₹22,000/month.

In the employer’s words

Hiring Alert Customer Support Executive | Hitech City, Hyderabad We Are Hiring Customer Support Executives For Our Hitech City Location.Job Details:Location: Hitech City, Hyderabadposition: Customer Support Executivequalification: Graduation Is Mandatorylanguages Required: Telugu, English & Hindi (Mandatory)Salary: 15,000 Per Month + 2. Type : Inbound, Domestic | Languages : Telugu, Kannada, Hindi, English

Eligibility

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada and Telugu
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Telugu, Kannada, Hindi, English

Roles and responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.

Compensation

You will be paid ₹15,000 – ₹22,000 per month.

Job details

• Work location: Hi Tech City, Hyderabad, Telangana
• Job type: Full time
• Work mode: On-site
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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