Chat Process Executive

Career Experts Global Solutions is hiring a Chat Process Executive in Silk Board, Bengaluru. The team is filling 30 vacancies. The pay goes up to ₹26,000/month.

Employer’s description

Immediate Requirement For International Chat Support Fluent English And Fluent Hindi. Minimum 6 Months Chat Experience Salary 26000 Ctc 24000 In Hand. Rotational Shift. 1 Way Cab Facility. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• Someone patient and polite

Pay and perks

Compensation: ₹24,000 – ₹26,000 per month.

Job details

• Location: Silk Board, Bengaluru, Karnataka
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Openings: 30

Apply today and take the next step in your career with Career Experts Global Solutions.