Customer Care Associate

Looking for a Customer Care Associate role in Airoli, Mumbai? Career Guideline Services India Private Limited is hiring now. The team is filling 30 vacancies. You can earn up to ₹33,000/month.

In the employer’s words

Hiring For Customer Care Voice Process/Location : Gansholi/Salary :33K/Shifts : Us Shifts With 2 Rotational Off/ Immediate Joiners. Type : Inbound, International | Languages : English

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹18,000 – ₹33,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Inbound, International
• Good English
• Freshers can apply
• Type: Inbound, International
• Languages: English
• A calm under pressure, patient attitude

Job details

• Work location: Airoli, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Career Guideline Services India Private Limited.