Customer Care Associate

Join Career Guideline Services India Private Limited as a Customer Care Associate in Malad, Mumbai. There are 30 open positions. Salary is up to ₹36,500/month.

Employer’s description

Process- (Chat And Email )Crypto Currency Exchange, Buy , Sell And Trade Digital Assets Customer Interaction Through Chat And Email Support Grad + 1 Year Of Customer Service Experience 24/7 Rotational Shiftsalary - 365005 Days Working And 2 Week Off. 1 - 2 Years Experience Compulsory. | Languages : English

Pay and perks

Salary: ₹25,000 – ₹36,500 per month, based on skills and experience.

What the job involves

As a Customer Care Associate, your work will include:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Skills: English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English

Job details

• Job location: Malad, Mumbai, Maharashtra
• Employment type: Full time
• Timings: 24/7 Rotational Shift
• Openings: 30
• Interview timings: -
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Career Guideline Services India Private Limited reviews applications regularly.