Customer Care Associate

Career Guideline Services India Private Limited wants to bring on a Customer Care Associate for its Andheri, Mumbai team. Salary is up to ₹40,000/month. There are 25 open positions.

Note from the employer

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Salary and benefits

Salary: ₹20,000 – ₹40,000 per month, based on skills and experience.

Roles and responsibilities

Here is what a typical day looks like:

• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of Inbound, International and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International
• A calm under pressure, customer-first attitude

Job details

• Location: Andheri, Mumbai, Maharashtra
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 25
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Career Guideline Services India Private Limited.