Customer Care Associate

Career Guideline Services India Private Limited is looking for a Customer Care Associate to join its team in Bandra, Mumbai. No experience? You can still apply. You can earn up to ₹24,000/month. 30 candidates will be hired for this role.

Note from the employer

Customer Care Only Gujarati. Type : Inbound, Domestic | Languages : Gujarati

What you get

Compensation: ₹15,000 – ₹24,000 per month.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Domestic, Gujarati, Inbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Gujarati

Quick facts

• Location: Bandra, Mumbai, Maharashtra
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Career Guideline Services India Private Limited.