Customer Care Associate

Career Guideline Services India Private Limited is looking for a Customer Care Associate to join its team in Dombivali, Mumbai. No experience? You can still apply. There are 25 open positions. The pay goes up to ₹25,000/month.

Note from the employer

Dbs Ib (Customer Service)- Excellent Communication(Versant 5 Required)- Graduate Fresher / Experience. Type : Inbound, Domestic

What the job involves

As a Customer Care Associate, your work will include:

• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic

What you get

Compensation: ₹15,000 – ₹25,000 per month.

Job details

• Work location: Dombivali, Mumbai, Maharashtra
• Work mode: Work from office
• Vacancies: 25
• Employment type: Full time
• Working hours: 8 AM - 10 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Career Guideline Services India Private Limited.