Customer Care Associate

Career Guideline Services India Private Limited is hiring a Customer Care Associate in Navi Mumbai, Mumbai. Salary is up to ₹19,000/month. No experience? You can still apply. There are 30 open positions.

Note from the employer

Inbound Process - Us Customer Care - Voice Process Location - Airoli Requirement - Hsc With 6M Exp On Papergrad Fresher Will Doshifts - First Login 4:30 Pmlast Login 1:30 Am (In Between Any 9Hr Shift), Salary Up To 28K. Type : Inbound | Languages : English

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English and Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• You are calm under pressure and patient

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Pay and perks

The salary for this role is ₹14,000 – ₹19,000 per month.

Position details

• Job location: Navi Mumbai, Mumbai, Maharashtra
• Interview timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Timings: 4:30 PM - 1:30 AM
• Work mode: Work from office
• Job type: Full time
• Vacancies: 30

Apply today and take the next step in your career with Career Guideline Services India Private Limited.