Customer Service Advisor

Career Guideline Services India Private Limited is looking for a Customer Service Advisor to join its team in Airoli, Mumbai. Freshers can apply. The pay goes up to ₹35,000/month. 30 candidates will be hired for this role.

Note from the employer

We Are Hiring Customer Service Executives For An International Voice Process In Aroli, Navi Mumbai. Open To Both Freshers And Experienced Candidates (Hsc Or Graduates). Must Have Excellent English Communication Skills. Work Involves 24X7 Rotational Shifts, 5 Days A Week With 2 Rotational Offs. Salary: 20,000 To 35,000. Type : Outbound | Languages : English

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Outbound
• Good English
• Freshers can apply
• Type: Outbound
• Languages: English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

You will be paid ₹15,000 – ₹35,000 per month.

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Ready to start? Upload your resume and apply to Career Guideline Services India Private Limited today.