Customer Care Executive

Start your next role as a Customer Care Executive with Cavalry Info Pvt Ltd in Banjara Hills, Hyderabad. You can earn up to ₹18,000/month. 30 candidates will be hired for this role.

Note from the employer

Job Title: Kannada Telecaller / Customer Care Executivecompany: Cavalry Info Private Limitedlocation: Punjagutta, Hyderabadjob Description: We Are Looking For Enthusiastic Kannada-Speaking Candidates For The Position Of Customer Care Executive / Telecaller. The Candidate Will Handle Customer Calls And Provide Information About Services.Responsi. Type : Inbound, Outbound, Domestic | Languages : Telugu

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, Inbound, Outbound, Telugu
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Telugu
• A patient, customer-first attitude

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Compensation

Compensation: ₹14,000 – ₹18,000 per month.

Job at a glance

• Location: Banjara Hills, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 30
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Cavalry Info Pvt Ltd reviews applications regularly.