Customer Care Executive

Chandra Majumder (Colossal Servicee) wants to bring on a Customer Care Executive for its Hebbal, Bengaluru team. You can earn up to ₹20,000/month. There are 30 open positions. Great for first-time job seekers.

Employer’s description

Customer Care Executive Role Inbound Calling Process Blended Fresher Are Welcome Language English With Any Other Language Required Immediate Joiner Only Rotational Shifts Or Rotational Week Off There 6 Days Working 1 Week Off Hebbal Location Only. Type : Domestic, Inbound | Languages : English, Hindi, Kannada, Telugu, Tamil, Malayalam

Key responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Kannada, Malayalam, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Kannada, Telugu, Tamil, Malayalam
• A customer-first, calm under pressure attitude

What you get

The salary for this role is ₹16,500 – ₹20,000 per month.

Position details

• Job location: Hebbal, Bengaluru, Karnataka
• Work mode: On-site
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30

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