Customer Care Associate (Cca)

Looking for a Customer Care Associate (Cca) role in Shivaji Nagar, Bengaluru? Chetana Rajiv Asekar (Subhadra Jobs Consultancy) is hiring now. Great for first-time job seekers. Salary is up to ₹28,000/month. The team is filling 25 vacancies.

Employer’s description

Qualification: Graduate Experience: Experience In Sales Atleast 1 Year With Proper Documents. Skill: Good Communication Skill Both Verbal N Written In English And Hindi Salary: 18K Ctc/ 28K Ctc Candidates Should Be Fluent In English, Hindi. Type : Outbound, Inbound, Domestic | Languages : Hindi, English

Salary and benefits

Salary: ₹18,000 – ₹28,000 per month, based on skills and experience.

Roles and responsibilities

As a Customer Care Associate (Cca), your work will include:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Who can apply

• Freshers are welcome to apply
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi, English
• You are calm under pressure and customer-first

Position details

• Location: Shivaji Nagar, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 25
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Chetana Rajiv Asekar (Subhadra Jobs Consultancy) today.