Customer Care Associate (Cca)

Xpheno Private Limited has an opening for a Customer Care Associate (Cca) based in Wilson Garden, Bengaluru. The pay goes up to ₹17,000/month. 5 candidates will be hired for this role. Great for first-time job seekers.

In the employer’s words

Cse. Languages : Hindi, English

Pay and perks

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• You will resolve queries and complaints with patience and accuracy.
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Someone customer-first and polite

Job at a glance

• Job location: Wilson Garden, Bengaluru, Karnataka
• Openings: 5
• Job type: Full time
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Xpheno Private Limited. It takes less than a minute.