Customer Care Executive

Chetana Rajiv Asekar (Subhadra Jobs Consultancy) has an opening for a Customer Care Executive based in Saheed Nagar, Bhubaneswar. You can earn up to ₹20,000/month. 30 candidates will be hired for this role.

Note from the employer

We Do Have The Opening For The Customer Care Executive, Its A Process Of E-Commerce .Candidates Has To Call The Customer And Guide About The Product Whichever Already Add To Cart.How To Convert Into Sales.Alary & Benefits:Take-Home Salary: 14,000 16,000Quarterly Min. 1 Years Experience. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic, Outbound | Languages : English

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Inbound and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic, Outbound
• Languages: English
• You are polite and patient

Salary and benefits

Salary: ₹14,000 – ₹20,000 per month, based on skills and experience.

What you will do

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Position details

• Work location: Saheed Nagar, Bhubaneswar, Odisha
• Work type: On-site
• Job type: Full time
• Shift: 9 am - 9 PM | any 9 hrs including one hr break , rotational shift and rotational week off
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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