Customer Care Executive

Tatwa Technologies Limited has an opening for a Customer Care Executive based in Acharya Vihar, Bhubaneswar. Salary is up to ₹20,000/month. 24 candidates will be hired for this role. No experience? You can still apply.

Note from the employer

Handles Customer Interactions, Resolves Complaints, Processes Requests, And Maintains Records Across Phone, Email, And Chat. They Serve As The Primary Link Between A Company And Its Clients To Ensure Satisfaction And Support Retention. Type : Inbound, Domestic | Languages : Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Inbound
• Male Only
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English
• Someone customer-first and patient

Roles and responsibilities

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Salary

The salary for this role is ₹12,500 – ₹20,000 per month.

Quick facts

• Location: Acharya Vihar, Bhubaneswar, Odisha
• Vacancies: 24
• Job type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Shift: Rotational Shifts(Day/Night)

If this job suits you, apply now — shortlisted candidates will be contacted by Tatwa Technologies Limited.