Customer Care Officer

Join Chitra Hp Gas as a Customer Care Officer in Uluberia, Kolkata. No experience? You can still apply. You can earn up to ₹10,000/month.

In the employer’s words

Welcome Visitors, Answer Calls, And Manage Front Desk Activities Efficiently. Maintain Records Of Appointments, Messages, And Visitor Logs. Assist With Inquiries While Ensuring A Professional And Friendly Demeanor. Languages : Hindi, Bengali

What you get

Compensation: ₹8,000 – ₹10,000 per month.

Roles and responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Skills: Bengali, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, Bengali
• Someone calm under pressure and polite

Job details

• Location: Uluberia, Kolkata, West Bengal
• Employment type: Full time
• Vacancies: 1
• Timings: 9:30 AM - 7:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Chitra Hp Gas today.