Customer Care Officer

Looking for a Customer Care Officer role in New Garia, Kolkata? Gopala Dairy Farm is hiring now. 2 candidates will be hired for this role. No experience? You can still apply. You can earn up to ₹35,000/month.

Employer’s description

Handling Daily Customers. Marketing | Languages : Hindi, English

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Good knowledge of English, Hindi and Marketing
• Male Only
• Basic English
• Freshers can apply
• Marketing
• Languages: Hindi, English
• You are calm under pressure and patient

Salary

Salary: ₹10,000 – ₹35,000 per month, based on skills and experience.

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Quick facts

• Location: New Garia, Kolkata, West Bengal
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Gopala Dairy Farm.