Customer Care Associate

Coral Bling Services Private Limited is looking for a Customer Care Associate to join its team in Thane, Mumbai. You can earn up to ₹35,000/month. There are 20 open positions.

Employer’s description

Freshers And Experienced Candidates Can Apply. Good Communication Skills Required. Maintain Proper Customer Records And Services. Type : Outbound, Domestic, Sales | Languages : Bengali, Marathi, Gujarati, Hindi, English

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Marathi, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Sales
• Languages: Bengali, Marathi, Gujarati, Hindi, English
• Someone calm under pressure and patient

What you get

Compensation: ₹18,000 – ₹35,000 per month.

Job details

• Work location: Thane, Mumbai, Maharashtra
• Vacancies: 20
• Job type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Coral Bling Services Private Limited.