Customer Care Representative

Looking for a Customer Care Representative role in Yerwada, Pune? Credicus Business Services Private Limited is hiring now. Great for first-time job seekers. Salary is up to ₹13,700/month. The team is filling 26 vacancies.

Employer’s description

Marathi & Hindi Communication. Providing Service To The Customers. Salary:- 10,000 To 13,700 + Unlimited Incentives || Available Freshers/Experienced Both Can Apply. Age:-18 To 35. Type : Outbound, Domestic, Sales, Inbound | Languages : English, Marathi, Hindi

What the job involves

As a Customer Care Representative, your work will include:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Marathi, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales, Inbound
• Languages: English, Marathi, Hindi
• Someone calm under pressure and polite

Salary

You will be paid ₹10,000 – ₹13,700 per month.

Position details

• Work location: Yerwada, Pune, Maharashtra
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 26
• Work mode: On-site

Ready to start? Upload your resume and apply to Credicus Business Services Private Limited today.