Customer Care Representative

Pregun Hr Services is looking for a Customer Care Representative to join its team in Kharadi Bypass Road, Pune. The team is filling 20 vacancies. Salary is up to ₹40,000/month. Freshers can apply.

In the employer’s words

Customer Support + Advisory Sales We Are Looing For Tamil, Telugu, Malayalam. Type : Inbound, Outbound | Languages : Malayalam, Kannada, Bengali, Tamil, Telugu, Marathi, Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of Bengali, English, Hindi, Inbound, Kannada, Malayalam, Marathi and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Malayalam, Kannada, Bengali, Tamil, Telugu, Marathi, Hindi, English
• You are polite and calm under pressure

Roles and responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

Salary and benefits

The salary for this role is ₹15,000 – ₹40,000 per month.

Job at a glance

• Location: Kharadi Bypass Road, Pune, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Pregun Hr Services today.