Customer Care Representative

D S Enterprises wants to bring on a Customer Care Representative for its Wakadewadi, Pune team. Great for first-time job seekers. The team is filling 10 vacancies. The pay goes up to ₹17,000/month.

Note from the employer

Can Handle Customer Inquiries, Complaints, And Requests Through Phone, Or Social Media, Ensuring Customer Satisfaction. Languages : Marathi, Hindi, English

What you will do

• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Compensation

The salary for this role is ₹12,000 – ₹17,000 per month.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone calm under pressure and polite

Job details

• Job location: Wakadewadi, Pune, Maharashtra
• Work mode: On-site
• Vacancies: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to D S Enterprises today.