Telecaller

Crietor Group has an opening for a Telecaller based in Eranhikkal, Kozhikode. You can earn up to ₹20,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

The salary for this role is ₹20,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Typing speed, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Roles and responsibilities

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Eranhikkal, Kozhikode, Kerala
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Crietor Group today.