Customer Care Executive

A new Customer Care Executive role is open at Cyfuture India Private Limited, Sodala, Jaipur. There are 20 open positions. The pay goes up to ₹15,000/month.

In the employer’s words

Ob Title: Customer Care Executiveexperience: 0-1 Yearslocation: Sodala/Mi Road/C Scheme/Lal Kothi/ Sitapura Type: Full-Time Job Summary: We Are Looking For A Customer Care Executive (Cce) Who Can Serve As The First Point Of Contact Between The Organization And Its Customers. The Ideal Candidate Will Be Responsible For Handling Customer Queries,. Type : Inbound, Outbound | Languages : English, Hindi

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

What the job involves

• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: English, Hindi
• You are calm under pressure and polite

Quick facts

• Work location: Sodala, Jaipur, Rajasthan
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Job type: Full time

Apply today and take the next step in your career with Cyfuture India Private Limited.