Customer Care Executive

Shell Consultancy is looking for a Customer Care Executive to join its team in Jagatpura, Jaipur. 30 candidates will be hired for this role. No experience? You can still apply. Salary is up to ₹24,000/month.

Employer’s description

Hiring Customer Service Executive Day Shift | 5.5 Days Workingjagatpura, Jaipurgraduate / Ug Both Can Apply 1. Premium Customer Service Profile Excellent Communication (Hindi & English) Salary Up To 22,000 Ctc Fresher 18,000 Ctc 36 Months Exp 19,00020,000 Ctc 69 Months Exp 21,000 Ctc 1+ Year Exp 22. Type : Inbound, Outbound, Domestic, International, Sales | Marketing | Languages : English

What the job involves

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic, English, Inbound, International, Marketing, Outbound and Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, International, Sales
• Marketing
• Languages: English
• You are calm under pressure and customer-first

Salary and benefits

The salary for this role is ₹15,000 – ₹24,000 per month.

Quick facts

• Job location: Jagatpura, Jaipur, Rajasthan
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Shell Consultancy.