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Customer Care Executive

New Vision India· Posted 13 days ago

Location
Chokhi Dhani, Jaipur, Rajasthan
Salary
₹15,000 – ₹20,000/month
Experience
Fresher
Openings
10
Education
12th Pass
Timings
female :-9:30 AM - 6:30 PM | Monday to Saturday/ male:- 3 pm- 12 am at night rotational shift
Apply by
29 Nov 2026

Looking for a Customer Care Executive role in Chokhi Dhani, Jaipur? New Vision India is hiring now. Salary is up to ₹20,000/month. 10 candidates will be hired for this role. Great for first-time job seekers.

In the employer’s words

Handle Customer Calls (Inbound/Outbound) Reply To Chats & Emails Help With: Order Placement Order Tracking Returns &Refunds Exchange Requests Solve Complaints Like: Wrong Product Received Late Delivery Payment Issues 9:41 Pm, 4/1/2026 Senior Hr Manager Ojaswini Singh: Maintain High Levels Of Customer Satisfaction Through Excellent Communication. Type : Inbound, Domestic | Languages : English

What you will do

As a Customer Care Executive, your work will include:

  • Resolve queries and complaints with patience and accuracy
  • You'll escalate complex cases to the right team within the SLA.
  • Follow call scripts and update customers on ticket status
  • Identify upsell opportunities where relevant

Candidate profile

  • Open to freshers
  • Minimum qualification: 12th Pass
  • Good knowledge of Domestic, English and Inbound
  • Basic English
  • Freshers can apply
  • Type: Inbound, Domestic
  • Languages: English
  • A patient, calm under pressure attitude

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

  • Job location: Chokhi Dhani, Jaipur, Rajasthan
  • Timings: female :-9:30 AM - 6:30 PM | Monday to Saturday/ male:- 3 pm- 12 am at night rotational shift
  • Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
  • Employment type: Full time
  • Openings: 10
  • Work type: Office-based

Click Apply to send your profile to New Vision India. It takes less than a minute.

Skills

DomesticEnglishInbound

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