Customer Care Executive

A new Customer Care Executive role is open at Cyfuture India Private Limited, Sitapura, Jaipur. You can earn up to ₹12,000/month. 30 candidates will be hired for this role.

Employer’s description

A Customer Relationship Executive (Cre) Acts As The Primary Point Of Contact For Clients, Responsible For Managing, Nurturing, And Strengthening Long-Term Client Relationships To Ensure Satisfaction, Retention, And Business Growth. They Handle Inquiries, Resolve Issues, And Often Generate New Leads Through Follow-Ups, Typically Requiring Strong Com. Type : Domestic | Languages : English, Hindi

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi
• Someone calm under pressure and polite

What you get

Salary: ₹11,000 – ₹12,000 per month, based on skills and experience.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Position details

• Location: Sitapura, Jaipur, Rajasthan
• Job type: Full time
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 30
• Shift: Flexible

If this job suits you, apply now — shortlisted candidates will be contacted by Cyfuture India Private Limited.