Customer Care Executive

Cyfuture India Private Limited is looking for a Customer Care Executive to join its team in Kapodra, Surat. You can earn up to ₹17,000/month. No experience? You can still apply. There are 30 open positions.

Employer’s description

Handle Customer Calls And Resolve Queries.Provide Accurate Information To Customers.Maintain A Professional And Friendly Attitude.Basic Computer Knowledge And Good Communication Skills Required.//// Reference: Hr Avanish (Mention "Reference: Hr Avanish" In Your Resume.). Type : Domestic, Inbound | Languages : Gujarati

Eligibility

• Open to freshers
• Education: Graduate
• Comfortable with Domestic, Gujarati, Inbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Gujarati
• A patient, customer-first attitude

What you will do

• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Compensation

Compensation: ₹11,000 – ₹17,000 per month.

Job at a glance

• Location: Kapodra, Surat, Gujarat
• Employment type: Full time
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

Ready to start? Upload your resume and apply to Cyfuture India Private Limited today.