Customer Care Executive

Looking for a Customer Care Executive role in Udhna, Surat? Titli India is hiring now. Salary is up to ₹20,000/month.

In the employer’s words

The Candidate Has To Call Customers To Confirm Their Cash On Delivery Orders, Talk To Customers Regarding Their Problems Of Refund And Returns. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, English

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, English
• A patient, polite attitude

Your responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Udhna, Surat, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:30 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 1
• Employment type: Full time

Ready to start? Upload your resume and apply to Titli India today.