Customer Care Executive

Ginza Industries Limited has an opening for a Customer Care Executive based in Udhna, Surat. Salary is up to ₹25,000/month.

In the employer’s words

We Are Seeking A Dedicated And Proactive Customer Care Executive (Female) With Good English Communication Skills To Manage Customer Interactions, Order Processing, And Messaging Through Crm. The Ideal Candidate Will Be Customer-Focused, Detail-Oriented, And Capable Of Ensuring A Smooth Experience For Clients From Order Placement To Delivery. More Than 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English, Gujarati and Hindi
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• Someone calm under pressure and polite

Salary and benefits

You will be paid ₹22,000 – ₹25,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.

Job details

• Location: Udhna, Surat, Gujarat
• Vacancies: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Ginza Industries Limited.