Customer Care Associate

Join DBS mintek Pvt Ltd as a Customer Care Associate in Turbhe, Mumbai. The pay goes up to ₹14,000/month. The team is filling 20 vacancies.

In the employer’s words

To Solve Customers Queries And Doubts Using Computer Using Crm Software.This Is Not Any Sales Or Target Based Job. Languages : Tamil, Marathi, Hindi, English

What we are looking for

• Freshers are welcome to apply
• Education: Tenth Pass
• Skills: English, Hindi, Marathi, Tamil
• Basic English
• Freshers can apply
• Languages: Tamil, Marathi, Hindi, English
• A customer-first, calm under pressure attitude

What you get

You will be paid ₹12,000 – ₹14,000 per month.

Key responsibilities

As a Customer Care Associate, your work will include:

• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

Job details

• Job location: Turbhe, Mumbai, Maharashtra
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 20

If this job suits you, apply now — shortlisted candidates will be contacted by DBS mintek Pvt Ltd.