Customer Care Associate

Join DBS Mintek Pvt Ltd. as a Customer Care Associate in Turbhe, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹12,000/month.

Note from the employer

. Contact Customers Via Phone/Email To Collect Outstanding Payments.2. Investigate And Resolve Customer Disputes And Queries.3. Negotiate Payment Plans And Settlements.4. Update Customer Records And Accounts.5. Meet/Exceed Collection Targets And Quality Metrics.6. Collaborate With Internal Teams (E.G., Sales, Customer Service).7. Maintain Con. Type : Inbound, Domestic, Sales, Outbound

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• You'll log every interaction and its outcome in the support system.
• You will escalate complex cases to the right team within the SLA.

What you get

You will be paid ₹10,000 – ₹12,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, Inbound, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Sales, Outbound

Job details

• Location: Turbhe, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — DBS Mintek Pvt Ltd. reviews applications regularly.