Customer Care Associate

Start your next role as a Customer Care Associate with DBS mintek Pvt Ltd in Turbhe, Mumbai. Salary is up to ₹20,000/month. There are 20 open positions. No experience? You can still apply.

Note from the employer

Initiates Or Receives Phone Calls To Promote Product, Generate Leads, And Handle Customer Queries. Languages : English

What you get

The salary for this role is ₹16,000 – ₹20,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English
• Basic English
• Freshers can apply
• Languages: English

Key responsibilities

As a Customer Care Associate, your work will include:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Turbhe, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with DBS mintek Pvt Ltd.