Customer Care Associate

Dbs Mintek Pvt Ltd has an opening for a Customer Care Associate based in Turbhe, Mumbai. You can earn up to ₹14,000/month. The team is filling 20 vacancies. Freshers can apply.

Employer’s description

Addressing Customer Issues, Providing Information , And Supporting Queries On Products Or Service. Languages : Hindi

Requirements

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of Hindi
• No English required
• Freshers can apply
• Languages: Hindi
• You are customer-first and polite

Compensation

You will be paid ₹13,000 – ₹14,000 per month.

Roles and responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Position details

• Location: Turbhe, Mumbai, Maharashtra
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Dbs Mintek Pvt Ltd.