Customer Care Associate

Join DBS mintek Pvt Ltd as a Customer Care Associate in Turbhe, Mumbai. You can earn up to ₹13,000/month. No experience? You can still apply. 20 candidates will be hired for this role.

In the employer’s words

Addressing Customer Issues , Providing Information And Supporting Queries On Products Or Services. Languages : Marathi, Hindi, English

Salary

Compensation: ₹12,000 – ₹13,000 per month.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• A calm under pressure, polite attitude

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Position details

• Location: Turbhe, Mumbai, Maharashtra
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20

Ready to start? Upload your resume and apply to DBS mintek Pvt Ltd today.