Customer Care Associate

Join DBS mintek Pvt Ltd as a Customer Care Associate in Turbhe, Mumbai. You can earn up to ₹22,000/month. No experience? You can still apply. There are 20 open positions.

Employer’s description

To Solve Customer Queries Through Software. Languages : Hindi, English

Compensation

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• You'll identify upsell opportunities where relevant.
• You will follow call scripts and update customers on ticket status.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• You are polite and calm under pressure

Job at a glance

• Location: Turbhe, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 20
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to DBS mintek Pvt Ltd today.