Customer Care Executive

Dhamani international is hiring a Customer Care Executive in Vishwakarma Industrial Area, Jaipur. The team is filling 2 vacancies. You can earn up to ₹17,000/month.

In the employer’s words

Key Responsibilities: Make Outbound Calls To Potential Customershandle Inbound Calls And Respond To Inquiriesexplain Company Products/Services Clearlygenerate Leads And Follow Up On Prospectsmaintain Call Records And Customer Dataachieve Daily/Weekly/Monthly Targetsbuild And Maintain Good Customer Relationships. 1 - 2 Years Experience Compulsory.

Day-to-day work

As a Customer Care Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Active listening, CRM tools, Verbal communication, Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, calm under pressure attitude

Salary

Salary: ₹12,000 – ₹17,000 per month, based on skills and experience.

Job at a glance

• Job location: Vishwakarma Industrial Area, Jaipur, Rajasthan
• Openings: 2
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:30 AM - 7:30 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Dhamani international.