Call Quality Analyst

Dietitian Natasha Mohan Llp is looking for a Call Quality Analyst to join its team in Lajpat Nagar, Delhi. 2 candidates will be hired for this role. You can earn up to ₹30,000/month.

Note from the employer

Responsible For Call Monitoring, Quality Checking, Team Feedback, And Maintaining Customer Service Standards. Candidate Should Have Good Communication, Analytical Skills, And Basic Excel Knowledge. Experience In Quality Analysis Preferred. More Than 2 Years Experience Compulsory.

What you get

The salary for this role is ₹20,000 – ₹30,000 per month.

Key responsibilities

• Achieve monthly sales and collection targets
• Follow up on leads and convert them into sales
• Record visits, calls and orders in the CRM or daily report
• Prepare quotations and close deals with decision makers
• Build long-term relationships with existing clients
• Identify and approach new customers in the assigned territory

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Negotiation, Local market knowledge, Target achievement, Lead generation
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone self-motivated and target-driven

Position details

• Location: Lajpat Nagar, Delhi, Delhi
• Job type: Full time
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 12:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work type: On-site

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