Customer Care Executive

Join Diginnovx Solutions Private Limited (Infoneoo) as a Customer Care Executive in HSR Layout Sector 5, Bengaluru. Salary is up to ₹18,500/month. 30 candidates will be hired for this role.

In the employer’s words

Handle Incoming Customer Calls And Provide Timely And Accurate Assistance.Understand Customer Queries And Resolve Them Professionally.Provide Information Related To Products, Services, Orders, Or Account-Related Concerns.Maintain A Positive And Professional Communication Style With Customers.Record Customer Interactions And. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : Kannada, Malayalam, Tamil, Telugu, English

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Inbound, Kannada, Malayalam, Tamil, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: Kannada, Malayalam, Tamil, Telugu, English
• You are patient and calm under pressure

Salary and benefits

You will be paid ₹15,601 – ₹18,500 per month.

Day-to-day work

In this role, you will:

• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: HSR Layout Sector 5, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work type: On-site
• Employment type: Full time
• Shift: 6 Days Working with 1 Rotational Off | Day Rotational Shifts

Ready to start? Upload your resume and apply to Diginnovx Solutions Private Limited (Infoneoo) today.