Customer Care Executive

Digitide has an opening for a Customer Care Executive based in Kukatpally, Hyderabad. 25 candidates will be hired for this role. Great for first-time job seekers. Salary is up to ₹19,000/month.

Note from the employer

A Customer Service Representative Is The First Point Of Contact For Clients And Consumers Who Works To Ensure That Customers Are Satisfied With The Products, And Services Offered By The Organisation. Their Responsibilities Include Regularly Interacting With Clients To Address Their Issues, And Respond To Inquiries, In Order To Maintain Solid Cons. Type : Inbound, Domestic | Languages : Telugu, Hindi, English

What you get

Salary: ₹14,000 – ₹19,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, Telugu
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Telugu, Hindi, English
• You are patient and customer-first

Your responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Kukatpally, Hyderabad, Telangana
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 25
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Digitide reviews applications regularly.