Customer Care Executive

A new Customer Care Executive role is open at Digitide Solutions Limited, Ranigunj, Hyderabad. The pay goes up to ₹15,000/month. No experience? You can still apply. 25 candidates will be hired for this role.

In the employer’s words

Handling Customers Queries Via Call. Type : Domestic, Inbound | Languages : Hindi, Tamil, Telugu, Kannada, Malayalam, English

Compensation

The salary for this role is ₹12,000 – ₹15,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Kannada, Malayalam, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Hindi, Tamil, Telugu, Kannada, Malayalam, English

Key responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Ranigunj, Hyderabad, Telangana
• Openings: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Digitide Solutions Limited reviews applications regularly.