Customer Care Executive

Digitide Solutions Ltd is hiring a Customer Care Executive in Begumpet, Hyderabad. You can earn up to ₹15,000/month. There are 20 open positions. Great for first-time job seekers.

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Pay and perks

You will be paid ₹10,000 – ₹15,000 per month.

Requirements

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of Hindi and English, Active listening, Complaint handling and Typing speed
• Basic English
• Freshers can apply
• Someone polite and customer-first

Job at a glance

• Location: Begumpet, Hyderabad, Telangana
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 20

Interested? Apply now on BetterJobs with your resume — Digitide Solutions Ltd reviews applications regularly.