Customer Care Executive

Dishha Staffing Services Private Limited is looking for a Customer Care Executive to join its team in Ameerpet, Hyderabad. Salary is up to ₹22,000/month. Freshers can apply. There are 25 open positions.

Employer’s description

Hiring Customer Care Executives Proficient In Tamil, Malayalam, Bengali, Or Kannada. Candidates Should Have Good Communication Skills, Customer-Handling Ability, And Basic Computer Knowledge. Freshers And Experienced Candidates Can Apply. Immediate Joiners Preferred. Location: Hyderabad. Type : Inbound, Outbound | Languages : Kannada, Malayalam, Tamil, Bengali, English

Compensation

The salary for this role is ₹18,000 – ₹22,000 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with Bengali, English, Inbound, Kannada, Malayalam, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Kannada, Malayalam, Tamil, Bengali, English
• A calm under pressure, polite attitude

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.

Job at a glance

• Location: Ameerpet, Hyderabad, Telangana
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 25
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time

Apply today and take the next step in your career with Dishha Staffing Services Private Limited.