Customer Care Associate

Start your next role as a Customer Care Associate with Dms Infotech in Airoli, Mumbai. You can earn up to ₹28,000/month. There are 15 open positions.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International | Languages : English

What the job involves

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

What you get

Compensation: ₹15,000 – ₹28,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English

Job at a glance

• Work location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 15
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday

Click Apply to send your profile to Dms Infotech. It takes less than a minute.