Customer Care Executive

Documitra wants to bring on a Customer Care Executive for its Ajmer Road, Jaipur team. You can earn up to ₹25,000/month. 2 candidates will be hired for this role.

In the employer’s words

Providing Assistance To Clients On Call Answering The Process Related Questions Taking Care Of Chat And Communication Platforms Of The Organization Helping The Operations Team In Conveying Requirements To The Clients. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : English, Hindi

Day-to-day work

In this role, you will:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English, Hindi, Inbound, Outbound
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: English, Hindi

What you get

Compensation: ₹15,000 – ₹25,000 per month.

Quick facts

• Job location: Ajmer Road, Jaipur, Rajasthan
• Timings: 6:00 PM - 3:00 AM | Monday to Saturday
• Work mode: On-site
• Interview: 1:00 PM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Job type: Full time

Ready to start? Upload your resume and apply to Documitra today.