Customer Care Manager

Looking for a Customer Care Manager role in Vaishali Nagar, Jaipur? Documitra is hiring now. 2 candidates will be hired for this role. Salary is up to ₹25,000/month.

Employer’s description

Customer Support Executive, Inbound And Outbound Calling, Manage Emails And Chat Process. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• Someone calm under pressure and customer-first

Pay and perks

You will be paid ₹20,000 – ₹25,000 per month.

Job details

• Location: Vaishali Nagar, Jaipur, Rajasthan
• Work type: Office-based
• Shift: 6:00 PM - 3:00 AM | Monday to Saturday
• Vacancies: 2
• Job type: Full time
• Interview timings: 2:00 PM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Documitra.