Customer Care Manager

Start your next role as a Customer Care Manager with Miraculous Wellness Pvt. Ltd. in Lalarpura, Jaipur. 3 candidates will be hired for this role. You can earn up to ₹16,500/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : English, Hindi

Requirements

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi
• Someone patient and customer-first

What the job involves

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Compensation

You will be paid ₹13,500 – ₹16,500 per month.

Job at a glance

• Job location: Lalarpura, Jaipur, Rajasthan
• Interview: 10:00 AM - 12:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Openings: 3

If this job suits you, apply now — shortlisted candidates will be contacted by Miraculous Wellness Pvt. Ltd..