Customer Care Manager

Miraculous Wellness Pvt. Ltd. wants to bring on a Customer Care Manager for its Girdharipura, Jaipur team. The pay goes up to ₹21,000/month. There are 2 open positions. Freshers can apply.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : English, Hindi

Compensation

The salary for this role is ₹17,000 – ₹21,000 per month.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi

What you will do

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Girdharipura, Jaipur, Rajasthan
• Openings: 2
• Job type: Full time
• Shift: 9:30 AM - 6:00 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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