Customer Care Associate

Dot Infotech Solutions is hiring a Customer Care Associate in Bhopal. 30 candidates will be hired for this role. Freshers can apply. You can earn up to ₹30,000/month.

Employer’s description

Job Location Nearby Bhopal Around 40Kms. Only For Candidates Who Are Ready To Relocate. Accommodation & Meals Provided By The Company. Chat Support Work. Bonus/Incentives Will Be Started After 3 Months. Languages : English, Hindi

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Hindi
• Male Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• You are customer-first and calm under pressure

Salary

You will be paid ₹15,000 – ₹30,000 per month.

Key responsibilities

As a Customer Care Associate, your work will include:

• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Bhopal, Madhya Pradesh
• Work mode: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Saturday
• Shift: 10:00 AM - 7:00 PM
• Vacancies: 30

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